Effective Date: 23 October 2026
VESCARO (“VESCARO”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or purchase from vescaro.in.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and how we protect it.
By using our website, creating an account, placing an order or otherwise providing information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.
1. About VESCARO
Website: https://vescaro.in
Brand: VESCARO
Customer Support: support@vescaro.com
VESCARO operates an online fashion accessories store through which customers can browse products, create accounts, place orders and make payments.
2. Information We Collect
Depending on how you use our website, we may collect the following information.
Information you provide to us
This may include:
- Full name
- Email address
- Mobile/telephone number
- Billing address
- Shipping/delivery address
- Account information
- Order and purchase details
- Information provided when contacting customer support
- Information provided when submitting a return, refund or replacement request
- Any other information you voluntarily provide to us
Order information
When you place an order, we may collect and retain information relating to:
- Products purchased
- Order number
- Order date
- Order value
- Payment status
- Shipping and delivery information
- Billing information
- Return, refund or cancellation information
We use this information to process and fulfil your order and to provide customer support.
Technical information
When you visit our website, certain technical information may be automatically collected, such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Date and time of visits
- Referring pages
- Basic website activity and diagnostic information
This information may be used for website security, fraud prevention, analytics, troubleshooting and improving our website.
3. Google Sign-In
VESCARO may offer the option to create or access a customer account using Google Sign-In.
If you choose to use Google Sign-In, Google may provide VESCARO with information permitted by the authentication process, such as your name, email address and profile information.
We use this information to create, authenticate or link your VESCARO customer account and to provide account-related services.
VESCARO does not receive or store your Google account password through Google Sign-In.
Your use of Google services is also subject to Google’s applicable terms and privacy policies.
You may choose to use a regular VESCARO account instead of Google Sign-In where available.
4. How We Use Your Information
We may use your personal information to:
- Create and manage your VESCARO customer account
- Process and fulfil orders
- Process payments
- Arrange shipping and delivery
- Provide order updates
- Process cancellations, returns, refunds and replacements
- Respond to customer-support requests
- Verify and investigate return or refund claims
- Prevent fraud, misuse and unauthorized transactions
- Maintain website and account security
- Improve our products, services and website
- Maintain business and transaction records
- Comply with applicable legal, tax and regulatory requirements
- Send promotional or marketing communications where permitted and, where required, with your consent
We do not use your personal information for purposes unrelated to the operation of our business unless permitted by law or otherwise disclosed to you.
5. Payments Through Razorpay
Payments on VESCARO may be processed through Razorpay.
When you choose a Razorpay payment method, information necessary to process and verify the transaction may be shared with or processed by Razorpay and relevant payment, banking or financial-service providers.
Depending on the payment method, this may include information such as your name, email address, mobile number, billing information, transaction details and other information required for payment processing.
VESCARO does not intentionally store your complete card number, CVV or banking authentication credentials on its own website.
Payment information is processed through the applicable payment service provider in accordance with its own security and privacy practices.
Razorpay’s privacy notice explains that its payment services may process customer identifiers, transaction information and technical information.
6. Sharing of Information
We may share necessary personal information with service providers and third parties when required to operate VESCARO and provide services to you.
These may include:
- Payment processors such as Razorpay
- Shipping and logistics providers
- Website hosting and technical service providers
- Website security and fraud-prevention providers
- Customer-support service providers
- Analytics or website-performance providers, where used
- Professional advisers, where reasonably necessary
- Government authorities, regulators or law-enforcement agencies where required by applicable law
We share only information reasonably necessary for the relevant purpose where practicable.
We do not sell your personal information as a standalone commercial product.
7. Shipping and Delivery Information
To fulfil your order, we may provide necessary customer information to shipping, courier and logistics partners.
This may include:
- Customer name
- Mobile number
- Delivery address
- Order information
- Information necessary to deliver or track the shipment
Such information is used for order fulfilment, delivery, tracking, customer communication and related operational purposes.
8. Cookies
VESCARO uses cookies and similar technologies to operate and improve the website.
Cookies may be used for purposes including:
- Keeping customers logged into their accounts
- Maintaining shopping carts
- Remembering certain website preferences
- Supporting checkout and payment functionality
- Improving website performance
- Website security and fraud prevention
- Analytics, where enabled
- Marketing or advertising functionality, where enabled
Some cookies are necessary for the website to function properly.
You may manage or disable cookies through your browser settings. However, disabling certain cookies may prevent parts of the website, including login, cart or checkout functionality, from working correctly.
9. Customer Accounts
If you create a VESCARO customer account, we may store information associated with your account, including your name, email address, phone number, addresses, order history and other information necessary to provide account functionality.
You can access relevant account information through the My Account section of the website.
Your account may allow you to view previous orders, manage addresses and update certain account information.
10. Order and Transaction Records
We may retain order and transaction information for as long as reasonably necessary for:
- Order fulfilment
- Customer support
- Returns and refunds
- Accounting and tax requirements
- Fraud prevention
- Dispute resolution
- Legal and regulatory obligations
Certain records may therefore need to be retained even after a customer account is closed.
11. Marketing Communications
Where permitted by applicable law, VESCARO may send promotional communications regarding products, offers, launches or other VESCARO activities.
Where required, we will provide an appropriate option to withdraw or opt out of promotional communications.
Transactional communications relating to orders, payments, shipping, account security or customer-service matters may continue to be sent where necessary to provide the requested service.
12. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmission or electronic storage over the internet can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their account credentials and should contact VESCARO promptly if they suspect unauthorized access to their account.
13. Third-Party Websites and Services
Our website may contain links to or integrations with third-party services.
Third-party services, including payment providers, authentication providers and other external services, may have their own privacy policies and terms.
VESCARO is not responsible for the privacy practices of third-party websites that are not controlled by VESCARO.
14. Children’s Privacy
VESCARO is intended for general consumers and is not knowingly directed toward children.
We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us at support@vescaro.com.
15. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including rights to:
- Request access to certain personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of information where legally permissible;
- Withdraw consent where processing is based on consent;
- Request information regarding the processing of your personal information; and
- Raise a privacy-related complaint or grievance.
Certain information may need to be retained where we are legally required or otherwise permitted to retain it.
To exercise an applicable privacy right, contact:
We may need to verify your identity before processing certain requests.
16. Fraud Prevention and Return Abuse
To protect VESCARO and its customers, we may use order information, account information, transaction information, device information and return/refund history to detect and investigate suspected fraud, abuse or unauthorized activity.
This may include investigating suspicious orders, payment activity, account activity or return/refund patterns.
Information may be used to protect our customers, our business and our payment and fulfilment systems, subject to applicable law.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements or business practices.
The updated version will be published on this page with a revised effective date.
We encourage customers to review this page periodically.
18. Contact Us
If you have questions, requests or concerns regarding this Privacy Policy or the way VESCARO handles personal information, please contact:
VESCARO
Email: support@vescaro.com
Website: https://vescaro.in
We will review and respond to privacy-related requests in accordance with applicable law.